1. Scope
This policy explains how PrimeLoom Studio handles information when you visit our website, browse the course catalog, save a course to Fallows, use the cart, or contact the studio.
2. Information you provide
When you use our contact form, we receive your name, email address, optional phone number, and message. Please do not send sensitive personal information through the form. We use these details only to understand and answer your request.
3. Information stored on your device
Fallows, cart quantities, theme selection, and cookie consent are stored in your browser's localStorage. This information is not transmitted to PrimeLoom Studio by the static catalog experience and can be removed through your browser settings.
4. Use and retention
We use submitted contact details to respond, provide requested course information, and maintain appropriate business records. We retain correspondence only as long as reasonably necessary for those purposes or to meet legal obligations.
5. Sharing and service providers
We do not sell personal information. Information may be shared with service providers who help operate email, hosting, or form delivery, subject to appropriate contractual safeguards.
6. Security and rights
We use reasonable administrative and technical measures for the information we control. Depending on your location, you may request access, correction, deletion, or an explanation of processing by contacting [email protected].
7. Children and updates
The website is intended for a general audience and is not directed to children under applicable minimum ages. We may update this policy when our practices change; the effective date above will be revised.
8. Contact
Questions about this policy may be sent to our contact page. You may also review our Terms of Use.